Privacy Policy

The highvpn.me website (the Website or HighVPN Website) and HighVPN mobile applications (the Software or highvpn Software) are owned and operated by HighVPN, Inc. ("highvpn", "us" or "we"). It is HighVPNs policy to respect your privacy regarding any information we may collect while operating our websites and HighVPN Software.

The HighVPN network is a No Log network. HighVPN does not store users originating IP address when connected to our service and therefore cannot identify users when provided IP addresses of our servers. Additionally, HighVPN cannot disclose information about the applications, services or websites our users consume while connected to our services; as HighVPN does not store this information.

The information we may collect

HighVPN may need to collect the following operational data in order to operate our Services.

• Aggregate bandwidth usage for network operations and support.
• Temporary usage data to assist with debugging a problem with the service. This information is not retained once trouble shooting is resolved.
• We perform automated rules-based traffic management for the purposes of maintaining and improving our service. Applying these rules may require real-time analysis of Internet and data traffic including destination websites or IP addresses, originating IP addresses. However, no log is maintained regarding this information as it is a real-time process.
• The HighVPN website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.
• The HighVPN clients may use in-app analytics technologies, like Google Analytics, to help improve and simplify the overall app, design and service.
• HighVPN collect your email address and other contact information when you request customer support. We also collect information regarding your support request. This information is used to address your inquiry or service problem and to improve our service.

When you install HighVPN on your device, we may automatically collect certain information from your device, including an Android, Apple iOS, or other ID, device maker and model, mobile web browser type and version, IP address, MAC address, the operating system’s maker and version, location information, MCC (Mobile Country Code) information, the mobile application name, a list of mobile applications installed on your device and other technical data about your device.

The way we use information

HighVPN uses the collected data in order to make available and maintain HighVPN, in order to improve HighVPN and to better adapt the service to your needs, in order to send you information on HighVPN, to provide you Updates and Upgrades and in order to notify you on products news and actions.

When we disclose information

HighVPN forwards no data to third parties. We make express reference to the fact that we do not share data with social networks or advertising networks. HighVPN forwards data only to observe the applicable laws or to comply with a judicial order or to implement our General Business Terms.

Third-Party Advertisers

Ads appearing on HighVPN Software or any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by HighVPN and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

HighVPN may change its Privacy Policy from time to time, and at HighVPNs sole discretion. HighVPN encourages visitors or users to frequently check this page for any changes to its Privacy Policy. The last revision will be reflected in the "Last Updated" heading. Any change of this policy will be posted in the Site. Your continued access to the Website or using of the Software after any change in this Privacy Policy will constitute your acceptance of such a change.

Contact Us

If you have any questions or comments about this notice or about our privacy practices, you can contact us at: support@highvpn.me